About Primus > Careers > Network Services Career Opportunities

About Primus − Network Services Career Opportunities


Network Analyst, Core Services (Toronto, ON)
Data Centre Facility Technician (Edmonton, AB & Markham, ON)
Systems Administrator - Service Platforms (Toronto, ON)
Manager, Data Centre (Edmonton, AB)
Manager, Project Management (Toronto, ON)
Systems Analyst, Cloud (Toronto, ON)


WHY PRIMUS?
Positive and progressive describes the Primus Canada team. Our team members are comprised of a wide range of dedicated professionals who all have one thing in common . devotion to this highly exciting and dynamic industry.

We recognize that growth, challenge and opportunity motivate our team members. We are dedicated to creating a well-educated work force where all team members can fulfill their professional goals.


ABOUT PRIMUS
Primus Telecommunications Canada Inc. ("Primus Canada") offers the widest selection of consumer and business telecommunications services available nationwide, including Long Distance & Local Phone Service, TalkBroadband (VoIP), Wireless service, and Internet services (High Speed DSL & Dial-up). Primus Canada now serves over 1 million customers across its suite of services. As a leading Internet Service Provider (ISP) in Canada, Primus Canada has over 100,000 Internet subscribers accessing 46 national points-of-presence across Canada.

 

Network Analyst, Core Services

Status: Regular Full Time
Location:Toronto, ON

The Network Analyst is responsible for researching, designing , planning and co-ordinating network upgrades, enhancements, improvements and/or newly required service deployments and providing training and support to level3 operational support teams. This position plans, analyses and optimizes the network, identifies network change control factors, participates in testing the changes & compiles test data for service deployments, prepares detailed documentation and network diagrams and issues work orders to the respective departments within Primus.


Responsibilities:
Architect & Develop next generation IP based Network Services
Architect & Develop next generation Data Center Network Services
Develop & Maintain MPLS Traffic Engineering policies
Develop & Maintain Engineering Policies for Network QoS for Primus Services
Develop & Maintain Network Engineering Standards & necessary engineering guidelines for Operational support & Provisioning Teams
Develop Network Testing & Network Migration Plans for new deployments
Proactively Identify & develop plans to mitigate risks within the network
Plan, identify and analyze costing considerations of upgrades as well as new network deployments
Identify network change control factors when planning a network change. Participate in testing of the required changes, track change control factors and compile test data for service deployments
In a test lab environment, research new network services and deploy requirements in the test lab
Develop Scripts to automate software upgrades, password changes, provisioning, troubleshooting and collect network data
Prepare detailed documentation and Network diagrams on:
- Hardware specifications
- Software specifications
- Backplane
- Costing
- Circuits
- Configurations
- Design/architecture/infrastructure
- Protocol interaction
Prepare documentation on network plans (upgrades/new deployments) for distribution purposes to help operational teams with their training requirements and understanding network upgrades and/or new deployments
Issue work orders to operational teams (Network/Service Platforms, NOCC, Field Services etc.) for deployment of services. Ensure that network operations team fully understands the requirements and benefits of the new deployments or enhancements prior to implementation
Co-ordinate the flow of work orders & sequence of steps initiated by the work orders to ensure completion of action items outlined
Other duties and projects, as assigned

What We're Looking for In You:
5 years of Network Engineering, Planning and Designing experience in a Telecom environment
Excellent hands-on experience in IP backbones and IP services
Telecommunications background required with an In-depth knowledge of MPLS, IPv6, Cloud Computing, DR Solutions, VoIP and Broadband Services
3 years Service Provider level hands-on experience with MPLS
  4 years hands-on experience with BGP (national ISP experience preferred)
3 years Data Center design & hands-on experience
3 years experience on writing scripts for automation
3 years experience with IP test gear (IXIA)
Thorough knowledge of OSPF & IS-IS routing protocols
Excellent hands-on experience on various vendor Routers and Switches including Cisco ASR9K, Nexus7K,5K, 6500
Minimum Education: Post Secondary education in Networking or equivalent
Preferred Education: Post Secondary University education in Networking or equivalent
CCIE, CCNP, JNCIS, CISSP, PMP is a definite asset
Working knowledge of â€" Windows, MS Word, Excel, Access, Power Point, and Outlook.
Excellent hands-on experience in IP backbones and IP services
Thorough knowledge of IGP routing protocols
Thorough knowledge of QoS Policies & Implementation
Thorough knowledge of L2/L3 Multilayer Ethernet Switching environments & Associated Protocols
Understanding of Project Management Methodologies desirable
Strong interpersonal & communication skills for effective inter departmental interaction
Capability to sell ideas, concepts and propose solutions to peers and senior management
Experience with VoIP an asset
Excellent analytical and problem-solving skills
In-depth knowledge of telecommunications business, operations, functions and processes
Knowledge in current/emerging technologies and application development methodologies


This job description is intended as a guide to reflect the principal functions of the job. However, it is not an all-inclusive listing of the required job functions. Further, the job description is subject to change at the discretion of management.

Network Analyst, Core Services (Toronto, ON)
Please submit your application for this position by Applying Online

Primus Telecommunications Canada Inc. is an equal opportunity employer. We value diversity in the workplace, are committed to Employment Equity and will provide reasonable workplace accommodation to applicants with disabilities. All interested individuals, including those who consider themselves to be aboriginal, visible minorities, and/or persons with disabilities are encouraged to apply.

We wish to thank all applicants for their interest; however, only selected candidates will be contacted. No agencies and/or telephone applications please.

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WHY PRIMUS?
Positive and progressive describes the Primus Canada team. Our team members are comprised of a wide range of dedicated professionals who all have one thing in common . devotion to this highly exciting and dynamic industry.

We recognize that growth, challenge and opportunity motivate our team members. We are dedicated to creating a well-educated work force where all team members can fulfill their professional goals.


ABOUT PRIMUS
Primus Telecommunications Canada Inc. ("Primus Canada") offers the widest selection of consumer and business telecommunications services available nationwide, including Long Distance & Local Phone Service, TalkBroadband (VoIP), Wireless service, and Internet services (High Speed DSL & Dial-up). Primus Canada now serves over 1 million customers across its suite of services. As a leading Internet Service Provider (ISP) in Canada, Primus Canada has over 100,000 Internet subscribers accessing 46 national points-of-presence across Canada.

 

Data Centre Facility Technician

Status: Regular Full Time
Location:Edmonton, AB & Markham, ON

The Data Centre Facility Technician is responsible for the operation, monitoring, trouble shooting and basic maintenance of HVAC equipment and electrical systems located within our Internet Data Centers located across Canada. These facilities are comprised of computer room air conditioning equipment, UPS equipment, standby generators and associated switchgear and peripheral gear. In additional, the Data Center Facility Technician is responsible for embracing and maintaining the established rigorous internal controls designed to maintain our SAS70/CICA5970 and PCI compliance.

In this role you will also be responsible for signing in and assisting collocation clients as required while visiting the data centre to work on their equipment.

In this role you will also be required to perform regular walk-arounds of the facility to ensure that everything is functioning properly. This role is also responsible for the timely resolution of Collocation Client as well as internal trouble tickets. Data Centre Facility Technicians are also responsible for monitoring and analyzing Primus network and infrastructure alarms and escalating to appropriate teams if necessary.


Responsibilities:
Quick and effective troubleshooting to diagnose mechanical and /or electrical systems failures and working with contractors to quickly resolve or mitigate interruption in services
Perform basic preventative mechanical and/or electrical maintenance
Systematically troubleshoot various facilities systems
Complete maintenance of related electrical drawing documentation and projects
Works directly with contractors until assignments are satisfactorily completed
Liaise with Customer Implementation Specialist team for server collocation setups
Liaise with Network Administrators and Managed system administration for all required internal Primus installs and on-going support
Perform weekly generator testing.
Coordinate all new device installations in server room
Maintain adequate supply levels for Ethernet patch cables, power cables, KVM gear, etc
Perform daily and weekly server room clean up
Keep our internal WIKI documentation up to date as processes and systems change and improve
Keep network diagrams for collocation and server room , physical layout, electrical and mechanical schematics up to date
Perform weekly power system audits
Perform emergency cabling and patch cables
Assigning IP space and DNS setup for collocation clients
Emergency on-call and shift work including midnights, weekends and on-call
Perform emergency reboots on client collocation systems
Maintain data center security
Use IP Monitor software to maintain Primus and collocation client systems
Performing Primus Canada and collocation client system backups and tape swaps
Maintain security integrity at Primus based on security policies
Ensure all health and safety guidelines are enforced by both internal and external visitors to the Data Centre

What We're Looking for In You:
1-3 years of ISP experience
Knowledge of Internet networking and associated hardware.
Working knowledge of pumps, compressors, boilers, chillers, facilities HVAC systems is necessary
Working knowledge of UPS systems and associated switch gear
  Working knowledge of standby generator systems and associated switchgear
Working knowledge of sprinkler systems/ fire alarms systems testing, building management systems)
Experience operating and controlling large, complex electrical and mechanical systems
Comprehension of common predictive and preventative maintenance techniques
Proven discretionary judgment with ability to resolve both routine and non routine issues.
Attention to detail with an ability to follow through on project objectives.
Proven communication skills and exceptional service attitude
Ability to work in a team based environment with other facilities and technology professionals
Demonstrated ability to handle a multi-tasking environment
General knowledge of electric systems and components
Strong mechanical aptitude
Working knowledge of associated electrical/mechanical measurement tools
Experience working with hand tools
Ability to read and understand mechanical/electrical blueprints and single line diagrams
Customer care experience, an asset.
Shifts include emergency on-call and shift work including midnights, weekends and on-call.
Project management experience (PMP), ITIL certification, mechanical/electrical service experience, Sigma6/Prince2, building control systems, access control systems, CAD, Drafting experience are all considered valuable assets for this role.
Post Secondary education in Networking and/or equivalent.
Graduation from a trade school or apprenticeship in a mechanical/electrical trade or equivalent experience
Basic understanding of IP networking
Good understanding of Electrical and/or Mechanical systems
Good client and interpersonal skills
Ability to work unsupervised
Basic knowledge of Windows operating environment
Basic knowledge of network wiring
Basic knowledge of KVM systems


This job description is intended as a guide to reflect the principal functions of the job. However, it is not an all-inclusive listing of the required job functions. Further, the job description is subject to change at the discretion of management.

Data Centre Facility Technician (Edmonton, AB & Markham, ON)
Please submit your application for this position by Applying Online

Primus Telecommunications Canada Inc. is an equal opportunity employer. We value diversity in the workplace, are committed to Employment Equity and will provide reasonable workplace accommodation to applicants with disabilities. All interested individuals, including those who consider themselves to be aboriginal, visible minorities, and/or persons with disabilities are encouraged to apply.

We wish to thank all applicants for their interest; however, only selected candidates will be contacted. No agencies and/or telephone applications please.

 Top of Page




WHY PRIMUS?
Positive and progressive describes the Primus Canada team. Our team members are comprised of a wide range of dedicated professionals who all have one thing in common . devotion to this highly exciting and dynamic industry.

We recognize that growth, challenge and opportunity motivate our team members. We are dedicated to creating a well-educated work force where all team members can fulfill their professional goals.


ABOUT PRIMUS
Primus Telecommunications Canada Inc. ("Primus Canada") offers the widest selection of consumer and business telecommunications services available nationwide, including Long Distance & Local Phone Service, TalkBroadband (VoIP), Wireless service, and Internet services (High Speed DSL & Dial-up). Primus Canada now serves over 1 million customers across its suite of services. As a leading Internet Service Provider (ISP) in Canada, Primus Canada has over 100,000 Internet subscribers accessing 46 national points-of-presence across Canada.

 

Systems Administrator - Service Platforms

Status: Regular Full Time
Location:Toronto, ON

The Systems Administrator is responsible for the day-to-day upkeep and maintenance of the Primus Service Platform. This includes but is not limited to, fixing server/service related failures and software related failures as they arise, as well as day to day monitoring of applications and enhanced services for the Internet and the Voice Services platforms.


Responsibilities:
Assist NOC and Technical Support by resolving service related customer/network outage tickets and network-wide trouble tickets.
Identify reoccurring service issues and where required escalate to Service Platform Engineering team.
Build automation into all parts of day-to-day tasks and duties
Administer the Primus Canada customer facing service platforms including but not limited to Cloud Platform, VoIP Platforms, Web Platforms and other services.
Provide Network Change details to the NOCC with regards to implementing systems and application changes into the Primus Network infrastructure.
Capacity manage Services, report and analyze performance and trends within the Primus Canada Services and add capacity where required.
Keep up to date on all security / network integrity / abuse issues that related in whole or in part to the Primus Network.
On call duties as per requirement, must be accessible after hours for server problems or outage on a rotation.
Work on various maintenances & projects as required.
As directed, complete and perform Work Order. This includes, but is not limited to new build outs, changes to the existing infrastructure, and moving services/equipment around to better facilitate optimal server performance.
Work on various projects as required.

What We're Looking for In You:
Post-Secondary College Education (Certificate/Diploma) in IT/Telecommunications
2 to 5 years of Systems Administration (Linux/UNIX)
Service provider environment preferred.
Advanced Knowledge of UNIX, Linux, Solaris, etc
  Advanced knowledge of Internet Protocols (i.e.: DNS, RADIUS, SMTP, POP3, IMAP, HTTP, HTTPS, NNTP, NTP, NFS, SNMP, LDAP, etc.)
Advanced Troubleshooting Skills
Strong knowledge of Linux and Network Security (Firewalls, etc)
Working knowledge of Network Protocols, TCP/IP
Working knowledge of Windows Server
Working knowledge of VMWare vSphere 4.x/5.x
Working knowledge of Enterprise Storage systems (NFS, SAN)
Working knowledge of Scripting (BASH, TCSH, Perl, etc.)
Working knowledge of Network Protocols, Sub-netting, TCP/IP, etc.
Basic knowledge of Database Applications (i.e.: MySQL, Postgres SQL, Oracle, MS SQL)
Strong interpersonal skills for effective interaction with clients and third parties.
Ability to participate in meetings, conduct and lead discussions.
Ability to participate in Vendor related discussions
Ability to create and interpret technical documents and reports.


This job description is intended as a guide to reflect the principal functions of the job. However, it is not an all-inclusive listing of the required job functions. Further, the job description is subject to change at the discretion of management.

Systems Administrator â€" Service Platforms (Toronto, ON)
Please submit your application for this position by Applying Online

Primus Telecommunications Canada Inc. is an equal opportunity employer. We value diversity in the workplace, are committed to Employment Equity and will provide reasonable workplace accommodation to applicants with disabilities. All interested individuals, including those who consider themselves to be aboriginal, visible minorities, and/or persons with disabilities are encouraged to apply.

We wish to thank all applicants for their interest; however, only selected candidates will be contacted. No agencies and/or telephone applications please.

 Top of Page




WHY PRIMUS?
Positive and progressive describes the Primus Canada team. Our team members are comprised of a wide range of dedicated professionals who all have one thing in common . devotion to this highly exciting and dynamic industry.

We recognize that growth, challenge and opportunity motivate our team members. We are dedicated to creating a well-educated work force where all team members can fulfill their professional goals.


ABOUT PRIMUS
Primus Telecommunications Canada Inc. ("Primus Canada") offers the widest selection of consumer and business telecommunications services available nationwide, including Long Distance & Local Phone Service, TalkBroadband (VoIP), Wireless service, and Internet services (High Speed DSL & Dial-up). Primus Canada now serves over 1 million customers across its suite of services. As a leading Internet Service Provider (ISP) in Canada, Primus Canada has over 100,000 Internet subscribers accessing 46 national points-of-presence across Canada.

 

Manager, Data Centre

Status: Regular Full Time
Location:Edmonton, AB

The Manager, Data Centre Operations is responsible for overall management of the local data center and for the organization and safety of the data center department (including data center staff), to ensure smooth operations of Primus network and its facilities through structured change control policy. This position communicates and manages departmental objectives, policies and programs, motivates, coaches, fosters teamwork, directs and assesses employees to ensure that quality control and service levels are maximized. In addition, this position is also accountable for staffing/scheduling of department, handling escalations, monitoring operational statistics and defining & evaluating staff performance. This position is also directly responsible for the maintenance and operation of the facility including UPS/CRAC/GENERATOR and associated peripheral gear. The Data Center Manager is also directly accountable for maintaining Primusâ€â"¢ SAS70/CICA5970 and PCI compliance, reporting of monthly metrics and attending monthly management meetings to review same. This position reports directly to the Director, National Data Center Operations.


Responsibilities:
IDC Management
- Supervise the day-to-day IDC and Managed Services operation
- Liaise with internal teams to ensure server collocation setups meet established SLAâ€â"¢s and standards.
- Liaise with Network Administrators, Implementations and Managed system administration for all needed Primus installs and on-going support
- Coordinate all new device installations in server room
- Maintain adequate supply levels for Ethernet patch cables, power cables, KVM gear, etc.
- Provide strong support to IDC staff in the areas of trouble resolution & operations - resolve high end escalated internal and external complaints. Identify delinquent issues requiring escalations to the Director, National Data Center Operations
- Ensure network/facility outages are communicated to the appropriate parties in a timely manner
- Ensure all rigorous controls and processes to maintain SAS70/CICA5970 and PCI compliance are adhered to by the IDC team
Team Management
- Consistently monitor and evaluate the departmental operations in search of methods/tools to optimize the process
- Conduct regular meetings with direct reports to identify and resolve departmental issues
- Identify training requirements of all existing and new employees and ensure that all employees are fully trained and well informed on products/services, policies and procedure to meet performance expectations
- Ensure adequate staff is available at all times to meet the business needs â€" identify recruitment needs, as required
- Conduct performance evaluation of the direct reports and provide effective suggestions, constructive and positive feedback on staff performance
- Continually assess employees and be directly involved in any disciplinary actions or dismissals
Facility Management
- Quick and effective troubleshooting to diagnose mechanical and /or electrical systems failures and working with contractors to quickly resolve or mitigate interruption in services
- Basic preventative mechanical and/or electrical maintenance
- Systematically troubleshoot various facilities systems
- Maintenance of related electrical drawing documentation and projects
- A working knowledge of pumps, compressors, boilers, chillers, facilities HVAC systems is necessary
- A working knowledge of UPS systems and associated switch gear
- A working knowledge of standby generator systems and associated switchgear
- A working knowledge of sprinkler systems/ fire alarms systems testing, building management systems)
- Works directly with contractors until assignments are satisfactorily completed
- Be available for emergency on-call and shift work including midnights, weekends and on-call
- Maintain data center security
- Maintain security integrity at Primus based on security policies
- Ensure all health and safety guidelines are enforced by both internal and external visitors to the Data Centre
Other Responsibilities:
- Document/update policy and procedures
- Attend and contribute to the Primus compliance and security team
- Attend engineering meetings
- Attend contractor meetings
- Attend management meetings

What We're Looking for In You:
Post Secondary College education in ISP, Networking, Facility Management, Building Controls systems and/or equivalent
3-5 years of Data networking & ISP experience
Thorough understanding of data services & related network hardware maintenance
Management experience required. Building Management/Facilities
  PMP considered and asset
Advanced Knowledge of hardware, installations, troubleshooting, conflicts, etc.
Knowledge of ATM (including maintenance and troubleshooting)
Technical knowledge (including development, maintenance and troubleshooting) of Internet networking and multiple Internet applications such as ADSL, ISDN and DMS switches and CISCO, Ascend Routers
Working knowledge of: Windows, MS Word, Excel and Lotus Notes
CRAC/HVAC/GENERATOR/UPS/SWITCHGEAR
Strong interpersonal skills for effective interaction with employees, clients & third parties
Good verbal and written communication skills
Ability to create and interpret technical documents and reports
Strong organization and time management skills
Superior analytical and problem solving skills


This job description is intended as a guide to reflect the principal functions of the job. However, it is not an all-inclusive listing of the required job functions. Further, the job description is subject to change at the discretion of management.

Manager, Data Centre (Edmonton, AB)
Please submit your application for this position by Applying Online

Primus Telecommunications Canada Inc. is an equal opportunity employer. We value diversity in the workplace, are committed to Employment Equity and will provide reasonable workplace accommodation to applicants with disabilities. All interested individuals, including those who consider themselves to be aboriginal, visible minorities, and/or persons with disabilities are encouraged to apply.

We wish to thank all applicants for their interest; however, only selected candidates will be contacted. No agencies and/or telephone applications please.

 Top of Page




WHY PRIMUS?
Positive and progressive describes the Primus Canada team. Our team members are comprised of a wide range of dedicated professionals who all have one thing in common . devotion to this highly exciting and dynamic industry.

We recognize that growth, challenge and opportunity motivate our team members. We are dedicated to creating a well-educated work force where all team members can fulfill their professional goals.


ABOUT PRIMUS
Primus Telecommunications Canada Inc. ("Primus Canada") offers the widest selection of consumer and business telecommunications services available nationwide, including Long Distance & Local Phone Service, TalkBroadband (VoIP), Wireless service, and Internet services (High Speed DSL & Dial-up). Primus Canada now serves over 1 million customers across its suite of services. As a leading Internet Service Provider (ISP) in Canada, Primus Canada has over 100,000 Internet subscribers accessing 46 national points-of-presence across Canada.

 

Manager, Project Management

Status: Regular Full Time
Location:Toronto, ON

As a Project Manager in the Networking Services PMO, you will lead cross functional teams through the initiation and planning, execution and delivery of Primus Canadaâ€â"¢s strategic and tactical initiatives. This position requires a highly motivated, flexible and personable individual who can motivate and lead teams comprised of varying technical levels. This position demands strong communications skills and you must be able to effectively communicate with all levels of the organization. At Primus, you will be working in a fast paced, challenging, and highly technical environment.


Responsibilities:
  Project Initiation and Planning:
Work with Functional Managers to assemble project teams.
Work with Project team members to prepare project plans
Develop Project Charters and detailed work plans outlining clear objectives, timelines, budgets, risks and constraints.
Effectively communicate project goals, objectives and plans to team members and stakeholders.
Ensure key milestones are highlighted and well understood by team members and stakeholders
Identify project constraints and find ways to work within them
Highlight and manage project dependencies
Project Execution and Control:
Lead and facilitate structured and regular meetings as necessary for successful communications amongst all team members
Ensure project deliverables are completed on time with a high degree of quality
Lead and facilitate structured check point reviews with project stakeholders as necessary
Delegate tasks and responsibilities to appropriate personnel
Prepare and release weekly project updates to PMO
Follow through on all deliverables and action items committed to by project participants
Track status on project tasks, activities, and milestones to plan and escalate deviations
Identify and resolve issues and obstacles that affect the project timeline
Identify and manage potential project risks
Identify and manage project dependencies and critical path
Project Closure:
Track and manage operational hand over activities
Facilitate post implementation project reviews

What Weâ€â"¢re Looking for In You:
5+ years of Project Management or Coordination in Telecommunications industry
Demonstrated experience in managing and co-ordinating complex network projects in a company with a regional or national delivery network
Previous experience managing teams in matrix based organization required
Previous experience and ability to provide solutions while managing tight deadlines and motivating others required
PMP is considered an asset
  Minimum Education: Post Secondary education in Project Management or equivalent
Preferred Education: Bachelor's degree in Computer Science, Engineering, or in a related discipline is an asset
PC Skills â€" Working knowledge of MS Word, Excel, Project, Power Point, Outlook
Working knowledge of Windows NT/95/98
Knowledge of telecom voice and data products and services
Strong interpersonal skills for effective interaction with senior management, employees and third parties
Ability to participate in meetings, conduct and lead discussions
Brainstorming and conflict resolution techniques
Data gathering and decision making techniques
Strong facilitation skills
Advanced oral and written communication skills
Ability to create and interpret guidelines, objectives and processes
Excellent reporting skills
Ability to assess the priority and severity of issues by understanding business objectives, technical costs, and user needs, as well as being able to weigh alternatives for resolution required


This job description is intended as a guide to reflect the principal functions of the job. However, it is not an all-inclusive listing of the required job functions. Further, the job description is subject to change at the discretion of management.

Manager, Project Management (Toronto, ON)
Please submit your application for this position by Applying Online

Primus Telecommunications Canada Inc. is an equal opportunity employer. We value diversity in the workplace, are committed to Employment Equity and will provide reasonable workplace accommodation to applicants with disabilities. All interested individuals, including those who consider themselves to be aboriginal, visible minorities, and/or persons with disabilities are encouraged to apply.

We wish to thank all applicants for their interest; however, only selected candidates will be contacted. No agencies and/or telephone applications please.

 Top of Page



WHY PRIMUS?
Positive and progressive describes the Primus Canada team. Our team members are comprised of a wide range of dedicated professionals who all have one thing in common . devotion to this highly exciting and dynamic industry.

We recognize that growth, challenge and opportunity motivate our team members. We are dedicated to creating a well-educated work force where all team members can fulfill their professional goals.


ABOUT PRIMUS
Primus Telecommunications Canada Inc. ("Primus Canada") offers the widest selection of consumer and business telecommunications services available nationwide, including Long Distance & Local Phone Service, TalkBroadband (VoIP), Wireless service, and Internet services (High Speed DSL & Dial-up). Primus Canada now serves over 1 million customers across its suite of services. As a leading Internet Service Provider (ISP) in Canada, Primus Canada has over 100,000 Internet subscribers accessing 46 national points-of-presence across Canada.

 

Systems Analyst, Cloud

Status: Regular Full Time
Location:Toronto, ON

The System Analyst, in conjunction with System Architect is responsible for engineering the underlying service platform and service infrastructure. This includes but is not limited to applications and enhanced services for the Internet and the Voice Services platforms. Utilizing leading edge technology, scalability, security and sustainability will be the focuses of the System Analyst. Supporting new and existing products through interaction with both Operations and Product organizations will be key components of the role.


Responsibilities:
Building new services based on identified requirements.
Further develop and extend current platform and service offerings
Document all current and new services offerings for hand-off to System Administrators.
Researching new solutions and new technologies to provide solutions and recommendations for the Primus systems.
Develop redundancy in all aspects of new and existing products/technologies.
Develop contingencies for software, hardware and security related failures and problems.
Research, configure and test new hardware platforms as directed
Automate provisioning and other systems in new products and features.
Work with and mentor System Analysts and System Administrators.
Report and analyze performance and capacity of Primus Canada enhanced services
Create Work Orders and Documentation related to the Primus Network. This includes, but is not limited to new build outs, changes to the existing infrastructure, and moving services/equipment around to better facilitate optimal server performance.
Provide Backup on Call support for Systems Administration staff.
On call duties as per requirement, must be accessible after hours for server problems or outages
Work on various projects as required

What We're Looking for In You:
4 to 7 years of Systems Administration or System Analysis (Unix/Linux)
Post-Secondary Education (Certificate/Diploma) in IT
Advanced Knowledge of Linux/UNIX
Advanced Knowledge of Virtualization Technology (VMWare/Xen/KVM/Hyper-V)
Advanced knowledge of Enterprise Storage systems (NFS, FC/iSCSI/FCoE)
  Advanced knowledge of Internet Protocols (i.e.: DNS, RADIUS, SMTP, POP3, IMAP, HTTP, HTTPS, NNTP, NTP, NFS, SNMP, LDAP, etc.)
Advanced knowledge of Network Protocols, TCP/IP
Advanced knowledge of LAN environments
Working Knowledge of Cloud computing concepts (IaaS/SaaS/PaaS)
Working knowledge of network and systems security
Working knowledge of Perl programming
Working knowledge of Microsoft Windows 2000 Server
Working knowledge of WAN environments
Working knowledge of Database Applications (i.e. Mysql, Postgres SQL, Oracle, MS SQL)
Good interpersonal skills for effective interaction with clients and third parties.
Ability to participate in meetings.
Ability to participate in vendor related discussions
Must posses good problem solving and decision making skills.


This job description is intended as a guide to reflect the principal functions of the job. However, it is not an all-inclusive listing of the required job functions. Further, the job description is subject to change at the discretion of management.

Systems Analyst, Cloud (Toronto, ON)
Please submit your application for this position by Applying Online

Primus Telecommunications Canada Inc. is an equal opportunity employer. We value diversity in the workplace, are committed to Employment Equity and will provide reasonable workplace accommodation to applicants with disabilities. All interested individuals, including those who consider themselves to be aboriginal, visible minorities, and/or persons with disabilities are encouraged to apply.

We wish to thank all applicants for their interest; however, only selected candidates will be contacted. No agencies and/or telephone applications please.

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